Corporate Knowledge Management via Intranet-based Global Technology Web

Knowledge Management has become increasingly more important as business leaders began to recognize that information, like land, labor, capital and energy, was an extremely important factor in production. As developing countries continue to shift toward “knowledgebased” economies and information technology (IT) radically changes the economic, social and organizational structures of organizations, the management of knowledge has become an important strategic business decision. IT alone cannot define an organization’s KM initiative, being merely an enabler. Several key IT infrastructure components that can be used to support KM. These may include: local area networks/wide area networks (LAN/WAN), user interfaces, messaging services, electronic knowledge repositories, and various IT applications. The key IT component that pulls this all together in a KM initiative is the corporate Intranet. This paper examines the basic concepts involved in knowledge management, the design and development of corporate Intranets, and the application of Intranet technology to KM initiatives.